Retailer Course

What's included

Duration: 1 day
Cost: £250 + VAT

Introduction to the course


A tailor-made course developed exclusively for retailers and showroom staff, the HETAS Approved Retailer course will boost product knowledge and help employees provide customers with valuable advice on all aspects of solid fuels.

Entry Requirements


There are no pre-requisites for this course.

Course Content

This one day course aims to ensure that approved retailers have adequately trained staff available for customers at all times, who can offer advice on appliances, maintenance, carbon monoxide safety, government regulations and fuels.

The course includes the following topics:

  • Introduction to solid fuel appliances and how they work
  • Stove and appliance maintenance
  • Carbon monoxide – the risks and safety
  • Government Regulations
  • Appropriate fuels for various appliances

How is the course assessed

This course is a one day theory assessment based on the information provided throughout the session.

What Next

Successful completion of this course is certificated by HETAS and trainees leave with HETAS Approved Retailer accreditation that allows access to all HETAS marketing and support materials.