H009 - Service and Maintenance Course

What's included?

Duration: 1 or 2 days
Cost: £450 + VAT (1 day experienced Sweeps only) or £540 + VAT (2 day option)

Introduction to the course

Solid fuel appliances are well known for their high quality, robust construction and durability. However like any product in continuous use they do require attention by the user and routine servicing by an engineer. HETAS recommends that appliances are serviced at least once a year or according to the manufacturer’s instructions.

In support of the requirements, HETAS has launched a Service & Maintenance course designed to ensure engineers are equipped with the knowledge and practical skills to undertake such work. The two-day practical course is ideal for businesses that don’t wish to undertake installation work who have relevant experience including stove retailers, chimney sweeps, allied trades such as plumbing and heating installers, maintenance operatives and housing associations with housing stock using solid fuel as a primary heat source.  A training certificate is awarded upon successful completion of the course, enabling the candidate to apply for registration with HETAS on the competent person registration scheme for the Service & Maintenance of appliances.

HETAS has been working in collaboration with the three HETAS recognised Chimney Sweep Associations to further develop this course which is now available throughout HETAS training centres across UK and Ireland.

Entry Requirements

At least one of the following:

  • Demonstrable, appropriate previous work experience on installed stoves – servicing and maintaining
  • OFTEC technician with scope of work categories 101,102 or 105e.
  • Registered Gas Safe operative with work categories CCN1 and HTR1.
  • Registered member of GOMCS, APICS, NACS or SweepSafe.
  • Plumbing & Heating Service / Maintenance engineer

Course Content

The learning outcomes for HETAS Dry Solid Fuel Appliance Service & Maintenance are:

  • Know appropriate questions to ask of the user
  • Be able to assess the current status and prepare for maintenance
  • Know the service and maintenance requirements for dry solid fuel appliances
  • Know the fault diagnosis and rectification procedures for dry solid fuel appliances
  • Be able to carry out maintenance
  • Be able to test and verify safe operation
  • Know the commissioning requirements for dry solid fuel appliances
  • Know essential advice for the end user

The scope of the dry appliance types covered in this course is:

  • Open fires,
  • Room heaters (excluding pellet stoves)

How is the course assessed

  • Focussing on practical activities throughout the majority of the course you will be assessed on service and maintenance procedures through observation whilst carrying out a variety of related tasks.
  • A multiple choice question paper consisting of 18 questions concludes the assessment

Installers wishing to Service & Maintain ‘Wet’ appliances would need to undertake the HETAS H004 training course in addition to the H009.

What Next

Register your business with HETAS as Approved Service and Maintenance.